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Family plans [email protected]

Contact

Parents, teachers, producers and publishers

A grown-up on the team reads every message and replies within two working days.

Write to us

How can we help?

Send a message and we will get back to you within one working day.

Thank you — we will get back to you soon.

Questions

Before you write

How do I watch?
Press Watch now on the player at the top of the home page. It works on phones, tablets and computers.
Can my child chat with anyone?
No. There is no chat, no comment box and no public profile. Children only watch.
Does a plan renew by itself?
No. A plan runs for the time you bought and then stops.
Can a school use Pipplay?
Yes, with a Classroom Pass. Use the form and we will reply with the details.
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